Buying REO

 

REO’S By Jo. 

Information you Need To Know.

My team recently developed this Guide for our buyer's who are buying bank-owned properties for the first-time.  I thought I would share with you as well.  I hope it helps. 

THE BUYER'S GUIDE TO BUYING A BANK OWNED OR FORECLOSURE PROPERTY

In today's Real Estate market, in my city, nearly 80% of the home sales are bank-owned foreclosure properties commonly referred to as Real Estate Owned (REO) properties.

Buying an REO property is very different from closing on a traditional buyer/seller transaction.  The process is much more cumbersome and several entities are involved in the REO transaction. 

This can create more time and challenges for each of these entities to perform their function. 

REO homebuyers can get frustrated during the process.  Since the REO phenomenon started, customer service scores in title, escrow, banking and real estate have plummeted.

Together with my team, we have developed this short, simplified guide to help you better understand the REO transaction process.  While this guide will not change the way the transaction occurs, it may help avoid surprises. 

Buying an REO is a great way to save money and get a fantastic deal.  Just be prepared.

What is an REO or bank-owned property?

A property acquired in foreclosure and now owned by the bank that foreclosed on the property.

How did this property become an REO?

The last owner of this home was not able to make the mortgage payments.   The mortgage note holder seized the property and evicted the owner.  In some cases, the bank attempted to auction the property and pay off the existing liens and mortgages.  If that was not successful, the bank was then deeded the property by the Trustee.  It is now an REO property.

How do banks sell REO properties?

The banks are not in the real estate holding business so they must sell these homes.   Because most foreclosed properties are not successful at auction, REO properties have flooded the market. 

In any market, if there is an OVERSUPPLY the market will depreciate.  Because of the depreciated market, the banks are going to take a substantial loss on the property.  They have independent, professional real estate agents that assist them is marketing and selling their REO inventory.   The banks also assign asset managers who work closely with these agents.

 

How do banks price their REO properties?

When a bank takes over a property, they conduct their own due diligence to get an accurate depiction of the homes worth.  They put forth a team of people to assess the current market value of the property through Real Estate Broker Price Opinions (BPO) and in some cases full property appraisals. 

Based on these findings, they typically price the home within 10% of the current market value.  Of course, there are always rare exceptions.  Banks are in business to make money.  If they cannot make money, they need to minimize their losses.  Banks are looking for a certain "net amount" on each particular property. This "net amount" is based on their research of the current market value minus costs associated with the property.  They have priced the home sell quickly but as close to market price as possible. 

Many buyers make the mistake of thinking the bank is desperate to get rid of the property.  They believe they can submit a low-ball offer and expect to get an acceptance or at least a counter-offer. Think again!  Low-ball offers (below 10% of list price) are not typically taken seriously.  They may be a waste of your time.  Worse yet, you may be perceived as an illegitimate buyer.  Banks own many homes in the same area, so this could adversely affect future offers you make on other properties owned by the same bank or listed with the same agents. 

Be reasonable.  Do your research with your agent and determine what the home is really worth.  Make your offer according to value, not to list price. 

How do I find an REO property?

There are thousands of REO properties in our market.  There is only one way to effectively research them all in a timely manner...hire a professional real estate agent.  The seller, upon the successful completion of the transaction, typically pays for the buyer's agent commission.  This will cost you nothing, but may save you thousands. 

Are REO properties damaged?

Some are.  Many are not.   It is important to inspect the home yourself before making an offer.  Once you have viewed the property, consult with your lender about the damage the home has, if any.  

It is equally important to have a professional home inspector inspect the property before you commit to purchasing it.   Your real estate professional will refer you to a top quality home inspector.  When the inspection is completed, your lender will likely need to review a copy of it. 

Many loan programs will require repairs to be completed before you close escrow.   If you do not have the money to do this and the selling bank is not willing to make these repairs, you may need to find another home. 

What does "As-Is" mean?

Nearly every bank-owned property today is sold "as is."   You will have to sign a waiver that states you are willing to accept the home like this.

If a bank is marketing their home "as is", there is a possibility that the home needs repair and they are not willing to make them.  Have your Real Estate Professional give you a thorough run down on what "as is" means to you during a transaction and once you have closed on the property.  In addition, consult with your lender before making an offer on an "as is" home.   Not all loan programs will allow you to buy a home that needs substantial repairs.

I am ready to buy an REO property, what do I need to do to get pre-qualified?

If you make an offer on a bank-owned property, they may require you to be pre-qualified with a home loan consultant from their own bank.  They do this for two reasons; assurances and opportunities. 

They want assurances that you are truly qualified to make an offer.  While you may be pre-qualified by another lender, they will want to review your credit, income and asset scenario in their own systems.  It is not negotiable in most cases and the banks will not consider your offer without a pre-qualification letter from their own institution. You are not required to use this bank for your new mortgage loan; you just need to be pre-qualified through them.  If this is unacceptable to you, you may want to reconsider making offers on bank-owned properties. 

Second, they want to create a business relationship opportunity with you.  Banks are in the business of making money.  Do not let this discourage you.  This is truly in your best interest.  Many times, the Home Loan Consultants from these banks have been authorized to offer discounts and other incentives if you proceed with a loan from their bank. 

In many cases, the bank is taking heavy losses on the property.  If they can recapture the mortgage loan, at least it is not a complete loss.  This creates an opportunity to parlay the great deal you got on the home with a great deal on your mortgage as well.

I am pre-qualified and ready to make an offer.  What is next?

Your offer is submitted to the listing agent.  The listing agent may have to submit to the Asset Manager, who works for the bank, and this is where the negotiation happens.   It may take a few days for a response.  Be patient.   Do not bother writing in a short deadline for the seller to respond.   They may not pay attention to it.

The bank will likely respond in the first 48 hours.  Some banks take 3 - 5 business days.  Once again, be patient.  This is not your regular seller. 

You will not get a response over the weekend or holidays.  All offers submitted over the weekend will be presented the following business day.

As a rule of thumb, REO listing agents will tell you if you make an offer and do not hear back within five business days, the offer has been rejected.   Do not wait around for the rejection or the counter.  It may never come.  Come back with a better offer or find another property.

What does "bring my highest and best offer" mean?

If the bank gets multiple offers, they may go back to all of the potential buyers and ask for each buyer's highest and best offer.  This means come back with your best offer, as the bank will choose one at this point.  In many cases, the bank will not return counter-offers after they have requested this. 

If you are presented with this opportunity, it means you are in the running.  You now have one more opportunity to increase the price or better the terms of your offer.  You can choose to do nothing at this point but it may not get you anywhere.

I made a list price offer but they didn't respond, what gives?

Many REO properties, especially those listed below market value receive multiple offers.  Some houses sell far above list price.  The bank is like any other seller in the market.   They can choose not to accept your offer if one comes in they think is better than yours is.  If you offer list price and ask for your closing costs to be paid and another buyer offers list price and doesn't seek closing costs, the other buyer's offer is stronger.

How long will it take to complete my transaction and move into my property?

Traditionally, buyer and seller contracts are 30 days.  However, this is not a traditional buyer/seller transaction.  In today's REO property market, many buyers feel more comfortable with 45-day closings.   Many banks have late fees of $100 or more per day past the contracted close of escrow date.   These fees add up quickly so it is important to understand what problems can arise that may make you late.

What can make me late?

Aside from the regular loan process, which definitely takes longer in today's stricter lending environment, there are many challenges unique to REO properties.

When the previous owner of your new home was foreclosed on and the bank took possession, a "Trustee's Deed" was issued in the bank's name.  If this process is not executed properly, it may cause delays when the county is trying to record the deed into your name.  There is little that you can do about this except wait until it is corrected.

If a Home Owner's Association (HOA) manages the community, your title company will request an HOA demand on the property.  This demand will ensure that the bank pays any association fees and fines at close of escrow.  If they are not paid at closing, they will transfer with the property into your name and will then be your responsibility.  This can take a lot of time and be complicated but is necessary that it is done and done correctly.   For more details, ask your escrow officer.

For the most part, if the close of escrow is delayed by problems that are out of your control, the bank should not penalize you.  Just be sure to do your part in a timely manner, and you should be ok.

I am in escrow and we discovered a bunch of repairs that need to be made to the home...what do I do now?

Many people that have lost their homes to foreclosure have been struggling financially.  This usually means the home has not been kept properly and is in need of repairs and general maintenance.  Other homeowners, once they know they are losing their home, damage the property on purpose.

When buying an REO property, you must be prepared to do some repairs.  Banks may not agree to make these repairs.  They may not pay for these repairs.  This may require out-of-pocket expense for you. 

They may be willing to help with some, but do not plan on it.  Know what you are buying before you make your offer and be prepared to spend some money for repairs before you move in.

In most contracts, you can back out of the purchase if you find problems with the property or in loan qualifying in a certain time period.  This is called the due diligence period.  Make sure you know how long this due diligence period is when entering into a contract.  Complete all inspections within that period so you can make an informed decision on whether or not to proceed with the purchase.  It is important to respect these deadlines because they are strictly enforced.

Some repairs will be obvious when you visit the property.  Others may be identified during the property inspection and the appraisal process.  The inspector will identify repairs issues and may be able to give you a written estimate of the cost to repair the property.  In some cases, an appraiser may also call for repairs to the property to bring it up to livable or safe condition. 

Identify these issues quickly so you know what you are facing and have the opportunity to cancel if necessary.  Again, this will help protect your deposit money. 

Reconsider buying a bank-owned property if you barely have enough money for the down payment and closing costs unless you have arranged for repairs with the seller.

I have signed my loan docs and I am still waiting for my keys.  What is taking so long?

Just like you executed many documents at your loan signing, the seller has a stack of closing documents to sign as well.  Remember, the seller of your home is a bank or some other financial institution.  It may take the representative who is authorized to sign off on these documents days or even weeks to get around to it.   Your trusted and skilled escrow officer will make sure to stay on this for you.

So, there you have it.  Complicated?  Yes.  Frustrating?  Sometimes.  Time-consuming?  Quite often.

At the end of the day, hopefully, you are getting a new home for you and/or your family at a much-discounted deal so it will all be worth it.  

The best tip we can give you is to remain positive and be patient.   Expect the challenges.  There will very likely be some.   Together with your professional real estate agent and experienced escrow officer, we will all do our very best to get you through it successfully.

To avoid a foreclosure, a homeowner or their real estate agent may be able to arrange a short sale - an agreement between the homeowner and their mortgage holder.  The mortgage holder must agree to take less than what is owed on the property.  Most banks will not even negotiate until the homeowner has defaulted on their loan payments.  And the mortgage holder will usually want to see an offer on the property before they will even talk about agreeing to a short sale.

 

When you request a short sale from the bank, the will request a great deal of personal information to be submitted along with the offer the purchase, cma, authorization letter, and listing agreement.  This is because the bank wants to know that you actually qualify for their short sale program.  Here is an example of some of the items that you will need to send in the package. 

Financial Information

  • Last 3 checking account statements for all borrowers
  • Last 3 savings account statements for all borrowers
  • Last 2 years of W2's for all borrowers
  • Income tax returns from the past 2 years for all borrowers
  • Last 3 paycheck stubs for all borrowers
  • IRS Form 4506
  • Self Employed: Profit and Loss statement
  • Credit Report - Get one actually for free from www.annualcreditreport.com

Summary of all monthly reoccurring debts for all borrowers.  This will be used to compile a financial worksheet.  Items to consider:

  • Auto loans
  • Alimony / Child support
  • All credit card bills
  • Electric bills
  • Gas bills
  • Water / Sewer bills
  • Heating fuel
  • Home telephone bills
  • Cell phone bills
  • Cable bills
  • Auto insurance
  • Health insurance
  • Life insurance
  • Doctor bills
  • Dentist bills
  • Pharmaceutical drug bills
  • Food / Groceries
  • Gasoline (auto)
  • Student Loans / Tuition
  • Other Loans
  • Other reoccurring bills

 

 

Hardship Information

A hardship letter that describes succinctly yet persuasively why you are now unable to make the mortgage payments.  We cannot write this for you. 

  • Documentation of hardship
  • Hospital bills
  • Doctor bills
  • Documentation of unemployment
  • Documentation of incarceration
  • Death certificate
  • Divorce decree

Sample Hardship Letter:

Re:  Hardship Letter/Short Sale for 123 Main Street, City, State 12345

To Whom It May Concern:

I purchased the property at 123 Main Street in  March 2002  At that time, I had just started my own antique resale business, which had great promise for generating profits capable of supporting my mortgage.  Unfortunately, sales were slow, which I attribute to great declines in tourism after gas prices skyrocketed.  I ran out of money, and began working as a waiter to make ends meet. At the same time I was redoubling my efforts in my own business, but to no avail. After struggling for months to make my expensive mortgage payments, I had no choice but to put my house on the market. In August of 2006, I put my home up for sale by owner at an original listing price of $210,000. The only people to look at the house ran when they saw the extensive damage to the pool and the severe water damage from a leaking roof that had long needed a replacement. I lowered the price, but still had no takers. Over the next couple of months I lowered the home price three times, finally settling at $170,000. This price was the lowest I could list the house at and still afford real estate agent commissions to be deducted, although it leaves me with no profit. The home still has no offers. I am working with a real estate agent now, who is listing my house and promises to push it to get it sold quickly. I believe that using an actual agent will ensure that the home sells promptly.

 I love my home, but I also understand that, at this point, I cannot afford it.  I am a single parent, now working as a waiter to survive.  My financial situation cannot sustain a home mortgage of nearly $2,000 per month.  I would like nothing more than to sell my home, avoid foreclosure, and salvage my credit. This is my main concern. I know that a foreclosure on my record will affect me for years to come. I would ask that you please assist me in avoiding this. 

Please accept this offer as payment in full.  My attorney has advised me to file bankruptcy, but I prefer to avoid further destruction of my credit.  I just want to move on and start over.

I deeply appreciate your help and understanding in this matter.  If you have any questions, or need anything further from me, please contact me personally.